Website Terms of Use
A few ground rules for using this website.
About this website
Customer Success Ops presents consulting services, experience and perspectives on Customer Success leadership and operations. The content is general information and does not replace advice based on the circumstances of your business.
Inquiries and consulting engagements
Viewing this website, sending an inquiry or requesting a call does not create a consulting engagement or reserve availability. Any engagement requires a separate written agreement covering scope, fees, responsibilities, confidentiality and other relevant terms.
Results and accuracy
Examples and past results describe specific situations. They do not guarantee that another business will achieve the same outcome. Content may change as services evolve; please confirm relevant details before relying on them for a business decision.
Content and permitted use
You may read, share links to and print pages for your own reference. Original website content and branding belong to Customer Success Ops or their respective owners. Photography and other licensed materials remain subject to their owners’ rights. Please obtain permission before republishing substantial content or using the brand commercially.
Respectful, lawful use
Do not attempt to disrupt the website, gain unauthorized access, introduce malicious code or submit information you are not entitled to share. Avoid including confidential customer data in an initial inquiry.
Privacy and updates
See the Privacy Policy for information about how website inquiries are handled. These terms may be updated as the website and services evolve.
Please use the contact form on the homepage.